Contemporary Logistics or Operations Management

Contemporary Logistics

Author: Paul Regis Murphy

Using real-world case studies throughout, this exploration of contemporary logistics describes the entire supply channel system – from inbound movement of freight through materials management to physical distribution to customers. State-of-the-art in perspective, it highlights topics that affect logistics channels management – including customer service, packaging, inventory management, traffic management and creating “value-added” linkages in the supply chain.

The authors provide an overview of logistics, elements of logistics systems including order management and customer service, protective packaging and materials handling, domestic and industrial transportation management, inventory, warehousing and supply management, analyzing, designing, and implementing a logistics system.

For individuals interested in contemporary logistics.

Table of Contents:

	Preface
Pt. 1	Overview of Logistics	1
Ch. 1	Logistics and the Supply Chain	2
Ch. 2	The Supply-Chain Concept	35
Ch. 3	Logistics and Information Technology	59
Pt. 2	Elements of Logistics Systems	83
Ch. 4	Order Management and Customer Service	84
Ch. 5	Protective Packaging and Materials Handling	117
Ch. 6	The Domestic Transportation System	161
Ch. 7	Industrial Transportation Management	197
Ch. 8	Distribution Center, Warehouse, and Plant Location	240
Ch. 9	Inventory Management	269
Ch. 10	Warehousing Management	298
Ch. 11	Supply Management	327
Ch. 12	International Logistics	357
Pt. 3	Analyzing, Designing, and Implementing a Logistics System	409
Ch. 13	Logistics Systems Controls	410
Ch. 14	Logistics Systems: Analysis, Design, and Integration	449
Ch. 15	Supply Chains: Future Directions	487
	Glossary	509
	Subject Index	519
	Name Index	529

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Operations Management

Author: Jay Heizer

This book provides readers with a state-of-the-art overview of operations management. The goal of this book is to show the fundamental principles of operations and how they relate to making a firm more competitive. Operations Strategy for Competitive Advantage, designing operations, managing operations, and quantitative modules (Only available in hardcover version). For individuals in production and operations management.

Booknews

In the sixth edition, Heizer (business administration, Texas Lutheran U., Seguin, Texas) and Render (operations management, Rollins College, Winter Park, Florida) have added six sections of quantitative modules that cover decision-making tools, linear programming, transportation models, waiting-line models, learning curves, and simulation, and reworked the remaining chapters to emphasize new trends, especially; strategy, global operation, service operations, and the impact of the internet. The body of the text gives an overview of the subject, using numerous case studies, including an integrated running case study of Southwestern U., to provide examples from the real world. Annotation c. Book News, Inc., Portland, OR (booknews.com)